As part of our IT Services offering, DEITG provide an IT Support and a Helpdesk Service to SMEs nationwide through our offices in Cork, Dublin & Sligo.
What is IT Support
IT Support involves the identification, diagnosis and resolution of a range of technological problems and incidents as they occur.
Our IT Support service is provided by certified engineers and technicians; coordinated through our IT Helpdesk which supports technology users from everyday office workers to seasoned system admins in larger businesses. Our IT Helpdesk Service is based on ITIL, the industry standard for IT Service delivery.